Running a practice is a business, and most physicians did not train for that part. Medicus works alongside practice owners and administrators on the operational and financial decisions that determine whether the business succeeds.

Below are the areas we support. Most engagements start with one and expand as we find what is actually costing you money.

Medical Billing & Collections Support

Medicus provides full-spectrum billing and collections support, from claim submission through payment posting and follow-up on outstanding balances. The goal is to reduce days in accounts receivable, improve cash flow, and handle both payer and patient balances consistently.

Billing Software Configuration & Rules Management

Medicus configures and programs billing software so system rules align with your revenue cycle strategy. That includes charge rules, claim edits, workflow queues, and reporting logic designed to reduce errors and support clean claims on first submission.

Fee Schedule Strategy & Pricing Analysis

Fee schedules and payer reimbursement are reviewed to ensure pricing supports both market conditions and practice goals. This identifies underperforming codes, analyzes allowables, and recommends a fee strategy that supports profitability and transparency.

Price Transparency Reports

Medicus develops price transparency reports that help practices communicate expected costs more clearly to patients and referral sources. Reports are built from fee schedules, payer contracts, and estimated patient responsibility scenarios.

Revenue Cycle Health & Performance Review

A structured review of front-desk intake, coding, billing workflows, and collections practices identifies revenue gaps and process weaknesses. Recommendations are built to improve operational efficiency and long-term financial performance.

Payer Audits & Compliance Reviews

Payer-focused audits evaluate how documentation, coding, and billing practices align with payer rules and regulatory expectations. These reviews reduce recoupment risk, improve audit readiness, and prevent avoidable denials before they happen.

Payor Contracting & Relationship Management

This service helps practices understand participation status, contract language, and reimbursement impact across payer relationships. Support includes contract review, negotiation preparation, and evaluation of payer mix strategy.

Predictive Cashflow & Financial Planning

Using billing and collection trends, Medicus helps practices forecast cash flow and identify financial patterns that affect growth and stability. That information supports budgeting, staffing, and other operational decisions.

Practice Operations Assessment

Practice operations are reviewed across scheduling, front-desk processes, billing handoffs, and patient communication. The purpose is to find the operational bottlenecks that quietly affect both revenue and patient experience.

Practice Performance Benchmarking

Key indicators such as denial rates, days in accounts receivable, net collection percentage, and visit trends are reviewed to measure financial and operational performance. Benchmarking shows where targeted changes will actually move the number.

Patient Flow & Scheduling Optimization

Scheduling patterns and office flow are evaluated to find inefficiencies, reduce bottlenecks, and improve use of provider time. This supports better access, higher productivity, and stronger revenue capture.

Chart Review & Documentation Quality Checks

Chart reviews evaluate documentation quality, coding accuracy, and the relationship between clinical notes and billed services. This strengthens compliance and supports your claims when a payer asks questions.

Carrier Participation Status Evaluation

Carrier participation is reviewed to assess how network status affects reimbursement, patient access, and referral patterns. Findings help you decide whether your current participation actually supports your goals.

Ancillary Service Development & Expansion

Medicus advises on developing and expanding ancillary services that diversify and strengthen revenue. Recommendations weigh operational fit, reimbursement opportunity, and compliance considerations together.

Business Continuity & Succession Planning

This service supports planning for ownership transitions, unexpected disruptions, and long-term stability. The focus is aligning operations, staffing, and financial processes with the future of the practice.

Software Selection & Implementation Guidance

Medicus helps practices evaluate and choose billing and practice management software based on specialty, size, and workflow. Guidance extends to implementation planning and post-go-live workflow refinement.

Productivity & Income Distribution Modeling

Productivity and income distribution models align compensation with measurable performance. These models create transparency and support informed provider compensation planning.

Some clients bring us in for a single question. Others hand us the whole operation. Both work.

• A focused review of one area, with written findings and recommendations
• Ongoing consulting on a monthly basis as decisions come up
• Full revenue cycle management where we run billing end to end
• Project work tied to a specific event such as a software migration or an ownership change

Cyndi Walker holds Certified Medical Coder and Certified Healthcare Business Consultant credentials with more than forty years in the field. Medicus carries corporate accreditation from HBMA and the National Society of Certified Healthcare Business Consultants.

Tell us where the practice feels like it is leaking and we will tell you what we find.