Urgent Care Medical Billing Services

High Volume Billing Where Small Errors Multiply Fast

Urgent care runs on throughput. You see a hundred patients where a specialty practice sees twenty, which means a coding pattern that is slightly wrong is not slightly expensive. It is wrong a hundred times a day.

Add payers that each want something different for the same visit type and the administrative load becomes the constraint on the business.

Where U Billing Goes Wrong

Payer specific facility codes

Some payers want S9083 as a global urgent care code. Others want S9088 alongside the E and M. Others want neither and will deny both. Getting this right is payer by payer contract work, not a rule you can apply once.

E and M leveling under time pressure

Urgent care providers document fast, and leveling suffers. The work supports a higher level more often than the note does, which is a documentation problem with a direct revenue cost.

Procedures alongside the visit

Laceration repair, splinting, foreign body removal, and incision and drainage are separately billable with modifier 25 on the E and M. These get bundled away routinely.

Occupational medicine and workers compensation

Employer contracts, workers compensation, and drug screening all bill differently than standard insurance and each carries its own paperwork. Mixing them into a general workflow is how they get dropped.

What We Handle

  • Charge entry and coding review against your documentation
  • Claim submission and clearinghouse rejection management
  • Denial classification by reason, source, and cause with actionable feedback to your team
  • Accounts receivable follow up and payer escalation
  • Payment posting and reconciliation
  • Patient billing inquiries through our dedicated toll free line
  • Monthly financial reporting so you can see what is actually happening

You keep your EHR and your workflow. We integrate with PrognoCIS, athenahealth, AdvancedMD, gGastro, Sevocity, eClinicalWorks, and Open Practice, among others.

Proof We Do This Work

Dr. Joe Jacob of Buena Vista Urgent Care moved his billing to Medicus in 2017. His assessment: available at all times to discuss a problem, and collections dramatically improved.

He recommends us to anyone. That is a direct quote from a physician who has watched the numbers for years.

Why Medicus

Cyndi Walker founded Medicus after decades inside medical billing, and holds Certified Medical Coder and Certified Healthcare Business Consultant credentials. Medicus carries corporate accreditation from HBMA and the National Society of Certified Healthcare Business Consultants.

We are not a call center and we do not route your account offshore. You get people who know your specialty and answer the phone.

Common Questions

Which S code should we be using?

It depends entirely on the payer contract. Some want S9083 as a global fee, some want S9088 in addition to the E and M, and some accept neither. This has to be maintained payer by payer, and it changes.

Can we bill a procedure and a visit together?

Yes, when the evaluation and management service is significant and separately identifiable from the procedure, using modifier 25. Laceration repairs and abscess drainage almost always qualify and routinely get bundled away.

Do you handle workers compensation?

Yes. Occupational medicine, employer contracts, and workers compensation each bill differently and carry their own documentation. Practices that fold them into standard workflow tend to drop them.

Talk to Someone Who Knows Your Specialty

Schedule a billing review and we will tell you where the revenue is going.

Our Services Include

Initial Billing Processes Audit

We conduct a thorough audit of your billing processes to identify inefficiencies and areas for improvement.

Comprehensive Correction Plan

Our experts develop a tailored correction plan to address identified issues and optimize your billing operations.

Coding Training and Support

Our training programs enhance your team’s proficiency in medical coding, ensuring accuracy and compliance.

Training Best Billing Practices

We offer specialized training to help your staff navigate insurance provider requirements and maximize reimbursement.

Consulting

Our consulting services provide continuous support and guidance to help your practice adapt and thrive in a dynamic healthcare environment.

Systematic Solutions to Every Challenge

We deliver systematic, customized solutions to address and resolve every challenge your practice faces.

Rework Old Accounts Receivable to Collect Lost Billing

Our team reworks old accounts receivable to recover lost billing and improve your financial health.

Chart and Practice Reviews

Medicus can arrange quarterly chart reviews for coding and compliance. This improves revenue by identifying coding deficiencies.

Electronic Medical Records (EMR)

We assist with the integration and optimization of Electronic Medical Records (EMR) systems to streamline your practice and enhance patient care.

Revenue Management Support

Our expert team provides ongoing revenue management support to maximize your practice’s financial performance and optimize cash flow.

What Our Clients Are Saying

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We’ve worked with Cyndi Walker and her team at Medicus since 2023 to enhance our RCM function and strategy. With 35 years of experience leading large hospitals and reorganizing RCM departments, I was initially against outsourcing RCM. However, Cyndi and her team’s expertise, transparency, and accessibility have taken our RCM to an unparalleled level of excellence. We highly value our partnership with Medicus and recommend them to anyone looking to improve their RCM performance. 

Gregory Corbett, CEO, Digestive Health Partners
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I highly recommend Cyndi Walker and Medicus Billing and Consulting, Inc. Cyndi and her team are highly knowledgeable and responsive- my clients always enjoy working with them! And their commitment to compliance is important and valuable. I highly recommend Cyndi and her team!
Amanda Waesch, VP, BMD Gateway
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Cyndi and her team at Medicus are one of the select billing companies that we refer our clients to because we trust them, and they take great care of our clients, and they boost profitability too! You can’t go wrong with Medicus.
David Zetter, President, Zetter Healthcare, LLC
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I have been a client of Medicus since 2013. I am very pleased with the ongoing support and excellent service of the Medicus Team. It has been a relief to have a partner to handle the business side of medicine.
Manuel Gonzalez, MD, Vascular Surgeon
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We have two clients, a Vascular Surgeon and OBGYN that have been using Medicus, and we are extremely happy with the service and attention to detail. I highly recommend Medicus for your practice and recommend them routinely to my clients.
Stanley Smith, CPA
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I have been a client of Medicus for 7 years. I am very pleased with the ongoing support and excellent service of the Medicus Team. It has been a relief to have a partner to handle the business side of medicine.
Marissa Gonzalez, M.D.
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Medicus took over my billing in 2017, and I have been extremely happy. They are available at all times to discuss a problem. My collections have dramatically improved. I would recommend them to anyone.
Joe Jacob M.D., Buena Vista Urgent Care
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My experience with the team was wonderful. They do a great job and relieve you of managing the billing. I highly recommend them to any group struggling with billing issues.
Peter N. Brieloff DPM, FACFAS, FACFAOM

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